FAQ

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FAQ

What exchange rate do I actually get?

You get the real mid-market rate — the same one banks quote each other — locked the moment you confirm, with one small transparent fee shown up front.

How long does a transfer take?

Most transfers settle within seconds to a few hours, depending on the currency pair and destination bank.

Are there hidden fees or monthly minimums?

No. Every fee is shown before you confirm, and there are no monthly minimums or surprise markups.

Is my money safe with STCurrency?

Funds are held with regulated partner institutions in segregated accounts and protected with 256-bit encryption.

Can I lock a rate for later?

Yes — set a target rate or lock the current mid-market rate and we’ll execute when conditions are met.

Which currencies can I hold and exchange?

You can hold, convert and send 160+ currencies, including major, regional and emerging markets.

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